They both have lights and both lights should be on.
How do you fix a garage door that won t open all the way.
Garage doors come with a disconnect switch or cord so you can operate your door manually in the event of a power outage.
Use a screwdriver to tighten the wire.
These steps are usually quick simple and usually get to the bottom of your basic keypad issues.
Shut off the power to the garage door opener.
To check the balance pull the emergency release cord or chain to disconnect the door.
From here lift the garage door by hand about 3 feet above the ground and then release the door and see were it lands.
If the motor is running but the door won t budge your garage door may be locked.
You should now be able to move the door up and down by hand.
If the door goes up but you can t make it go down you probably need to adjust the sensors.
There is one on each side of the door.
Garage door won t open all the way.
Check the door s electric eye.
Over tightening the chain will put excess wear and tear on the shaft and gears.
Check the chain tension most chain drive openers suggest you tighten the chain so there s about 1 4 in.
Garage door won t open all the way troubleshooting checklist this checklist will help you identify the reason why your garage door won t open all the way which in turn will reveal whether or not it s time to call in a professional garage door repair service.
Check to make sure that it hasn t been unintentionally disconnected.
In an opposite situation you may find that your garage door isn t opening all the way when you push the button on the opener so that you can drive in.
This is a brief demonstration on how to adjust the safety sensors on your garage door.
Chances are we know why.
If that doesn t work follow the reprogramming instructions located on the door to your keypad or in the user manual.
Of slack from the rail to the chain check your manual.
The solutions the solutions for this problem can be similar to those that help when the door isn t closing properly.
Turn the power back on and the door should open and close normally.
If your garage door won t open when you re attempting to use the keypad it s often as simple as replacing the battery.